Our Process

Here’s a breakdown of what we do to set our clients up for success and provide a top-tier experience.

  • We keep your sites up to date

    We handle updates to your plugins, themes, and WordPress itself. This means that your sites will receive the latest security/bug fixes and enhancements available.

  • We backup your sites

    Every day, your sites are backed up securely by our platform. For added protection, your site backups are stored in Amazon S3, every day. This insures your site can be recovered when disaster strikes.

  • We keep your sites safe

    We maintain a network firewall, keep our server configurations tight, and scan for viruses every day. We take the security of your sites very seriously and will be there to help you in the event of a problem.

  • We provide the help you need

    We provide helpful support that can assist with technical problems or just WordPress questions. We enjoy providing a wide scope of support without constantly upselling you.

Our Goals & Values

  • Provide a Top-Tier Managed WordPress Hosting Platform

    We work to provide a professional-grade hosting platform so you can host any number of sites with no worries.

  • Focus on Features that Matter

    We avoid gimmicks and features that don’t provide a real value to our customers. Get the tools you need to effectively run a WordPress site.

  • Provide the Right Kind of Support

    We built our support scope to insure that our customers can get the help they need and have a great experience doing it. No upsells, just the help you need.

  • Provide a Great Value at Any Price

    We designed our plans so that even the simplest plan can provide a fantastic value. We provide add-ons so plans can be customized to meet any need.

We invite you to join our online family

At TitanHost, we greatly value and appreciate every one of our customers. TitanHost was founded because we wanted to provide an excellent customer service experience while working with a great open-source platform like WordPress. We care about providing excellent service to each customer, no matter what plan they purchase. We want to treat each customer like family.

This means having real conversations instead of scripted replies. This means not hassling you for upsells when you contact us for help. This means providing a wide scope of support to give you the help you need, when you need it.

At TitanHost, customer service isn’t just our goal, its our passion. We’d love to have you join us.

Join the Family

Why choose TitanHost?

Focused on WordPress

Unlike the mass-market budget hosts, we focus on providing a quality WordPress experience for our customers. This allows us to focus our attention on providing our WordPress customers a fantastic place to host their sites.

Customers are our priority

Our support team of WordPress experts will be able to give you the help you need without a constant barrage of upsells. We want each customer to get the assistance they need, quickly, and easily.

Money-back guarantee

We don’t want to earn your business by lying or misrepresenting our service. We’re so confident you’ll love it that we offer a 30-day, hassle-free, money-back guarantee on each of plans.

On-going enhancements

We are constantly looking for ways to enhance our platform to provide even more convenience and capabilities. We focus on providing solid, useful features for our customers that make the experience of running a WordPress site better.

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