We aim to provide a comprehensive scope of support to assist our customers with their WordPress sites. Our support team can assist with technical issues as well as answer general WordPress questions.
The following is a list that includes (but is not limited to) the types of inquiries we can assist with:
- Troubleshooting
- Security Issues
- WordPress Questions
- Site Migrations (migrating your site to TitanHost)
- Account/Billing Issues
Ultimately the list of things we don’t cover is pretty short. The below are specific topics that we cannot provide support for:
- Custom Development Work (i.e. adding new features, tweaking styles, etc.)
- Online Marketing (SEO, PPC, etc)
When in doubt, feel free to reach out to us and we’ll be happy to tell assist you.